Privacy Policy

Welcome to LearnEnglishAI app, operated by QMonte Studio.

This Privacy Policy explains how LearnEnglishAI app ("we," "our," or "us") collects, uses, and protects user information when you use the app.

1. Information We Collect
We do not store or collect the content of user messages or chats.

We may collect limited technical and subscription-related information, including:
- Device and app identifiers required for Apple subscription verification
- Subscription plan, purchase status, and renewal status
- Basic usage and operational logs (such as API token consumption and feature usage counts)

2. How We Use Information
The limited information we collect is used solely to:
- Verify and manage active subscriptions
- Maintain app functionality and system performance
- Prevent abuse and ensure service reliability
- Improve app features and user experience

We do not sell, rent, or trade personal information to third parties.

3. AI Data Processing and Sharing
When you use AI-powered features, text you enter into the app, which may include personal data, is transmitted to the following third-party AI service providers:

- OpenAI
- xAI

This data is sent only after you provide explicit consent within the app and is used solely to generate AI responses requested by you.
We do not use this data for advertising or tracking purposes and do not permanently store user message content on our own servers.
All third-party AI service providers are required to process data in accordance with their privacy policies and to maintain data protection standards equal to or greater than those required by Apple.

4. Data Retention
We retain only the minimal technical and subscription-related records necessary for app operation and billing verification. Such data is deleted or anonymized when it is no longer required for these purposes.

5. Security
We implement reasonable administrative and technical safeguards to protect the limited data we store. However, no method of electronic transmission or storage is completely secure.

6. Children’s Privacy
The app is intended for users aged 13 and older.
Users between the ages of 13 and 17 may use the app only with the consent and supervision of a parent or legal guardian.
We do not knowingly collect personal data from children under the age of 13.

7. Third-Party Services
The app integrates with third-party services, including AI APIs (such as OpenAI and xAI) and Apple’s in-app purchase system. These services may process data in accordance with their own privacy policies.

8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your data. To exercise these rights, please contact us at https://qmonte.com/support/.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will become effective when posted. Continued use of the app after updates indicates acceptance of the revised policy.

10. Contact
If you have any questions or concerns regarding this Privacy Policy, please contact us at https://qmonte.com/support/.

Effective Date: 04.05.2025
Last Updated: 04.09.2025